FREQUENT QUESTIONS

When faced with an automotive maintenance service, it is normal to have questions or concerns, so we share some frequently asked questions from our clients. If you still cannot find an answer after reading them, do not hesitate to contact our customer service team.

FREQUENT QUESTIONS

No! You will be able to maintain your vehicle's warranty as long as the specifications provided by the manufacturer are taken into account, which can be found in the owner's manual.

At Eulalia workshops we ensure that your warranty remains valid, taking into account the manufacturer's specifications and the best maintenance techniques, so that your car can enjoy a long useful life.

So necessary to avoid any type of accidents or breakdowns in your car.

The automobile brake system currently uses a hydrophilic brake fluid, which when coming into contact with moisture in the air can cause corrosion and failure in some brake components or parts, so it is necessary to replace it from time to time.

This procedure is usually part of the preventive maintenance service.

  1. Make sure your vehicle is serviced at the intervals specified in the warranty booklet.
  2. Keep a detailed record of your vehicle's maintenance, making sure to place dates, parts installed, vehicle identification number, and recorded mileage on the invoice.
  3. Keep records in a safe, easy-to-remember place.
  4. Because the maintenance service always comes with the instruction manual for the owner.

It is always best to take your car to the dealer while the repair is covered by the warranty. Therefore, it is important to always verify the fund of your guarantee; However, you are free to choose where to repair your car.

That's right, even if your vehicle is rented, you are responsible for all maintenance and repairs necessary for its optimal operation. Everything according to what is established in the rental contract.

Remember to always remember to consult your owner's manual, as there you will find the necessary information to know which specific parts you should replace and how often to do so. This practice will ensure that you keep your vehicle's warranties active and avoid future problems that could affect your pocketbook or your safety.

Although not all replacement parts are reliable, some are manufactured by the same supplier offering a longer warranty than the original car parts. Replacement parts supplied in our workshops will always exceed the manufacturer's specifications.

This point is quite important, since doing so will prevent deterioration of the water pump and protect its metal parts from rust, it will also help keep the cooling hose soft and flexible.

The recommendation is to replace the antifreeze every two years.

Since this substance is not environmentally friendly, it is possible to recycle and clean old antifreeze by replacing the additives.

The timing belt, part of the combustion engine, is responsible for controlling the timing of the engine valves, so it is an important part.

They generally need to be changed every 30,000 to 40,000 km, however, each manufacturer has its own specifications.